I thought I would tell you all to stay away from RootNerds / IAMONSYS. This is my review. They’re the same company and rumoured to be sold. An unfortunate event happened yesterday on the 7th June whereby one of my Virtual Private Servers I had with them in Germany went offline. It’s still offline as I write this (20 hours + offline) and I imagine the company has now completely shut down without a single word to me or it’s other clients.
Stay away from RootNerds / IAMONSYS
I did all what I was supposed to do, you know, wait an hour, open a ticket – but still nothing. Not a peep.
My account and VPS control panel still work but it reports my VPS is offline, and those handy buttons (Reboot, Start, etc) don’t work.
Luckily it was not one of my main VPS’ and only a handful of information was lost. It was out-of-hours when it went offline and I waited about 4 hours until I transferred everything to my England VPS provided by the lovely HostUS (referral link). Check out my review of HostUS – you won’t be disappointed in them.
To be fair — the reason this VPS was not storing anything important was because the performance of the VPS felt like an almost-full dedicated server running on an Atom processor.
Hopefully this will help someone in future if they make miracles are revive.